Senior Manager, IT, JMP

WHO WE ARE

Passionate about People, Place, and Performance, Vantage Group is a leading investor, developer, and manager of airports and transportation infrastructure around the world. Since 1994, Vantage has made more than 30 airports more efficient, profitable, sustainable, and connected to the communities they serve. Its current network is composed of 13 active airport and rail station operations, in locations ranging from large capital cities and tourist destinations to smaller destinations in the U.S., Canada, the Caribbean, and Europe.  

Notable network locations include the award-winning new $5.1B LaGuardia Terminal B in New York, named the 2022 World’s Best New Airport Terminal by Skytrax, and major concessions programs at Chicago Midway International Airport, Kansas City International Airport’s new terminal, and Philadelphia’s historic William H. Gray III 30th Street Station. Together, Vantage airports served 53 million passengers in 2022, traveling on 160 different airlines to 265 global destinations. Vantage is a wholly owned strategic platform of Corsair Infrastructure Partners for capital deployment in the airport sector.  

Vantage’s latest airport terminal project is the $4.2B development of a new world class international Terminal 6 at John F. Kennedy International Airport (JFK), now underway. The Vantage-led team at JFK Millennium Partners is developing Terminal 6 in two phases, with the first gates opening in 2026 and construction completion in 2028. This new, 1.2 million square foot international terminal on the north side of JFK will feel like a boutique luxury hotel, featuring bright and airy check-in and arrivals areas, NYC-inspired shopping, dining and amenities, premium lounges, and generous seating areas. The redevelopment will transform the guest experience at Terminal 6 while offering numerous opportunities for minority, women-owned (MWBE), service-disabled, veteran-owned (SDVOB) and local business enterprises (LBEs).   

Job Summary 

The Senior Manager, IT, in collaboration with the Senior Director, Global IT, will provide leadership, direction, and management to maintain JFK, Terminal 7 IT operations. This role will act as a liaison to communicate across multiple teams, oversee the existing IT team and daily operations, and being the driving force of execution and support. In addition, this role will require strong attention to detail and the ability to be a quick learner. Ideally a resource with superior organizational skills and the ability to work with tight deadlines.  

Major Duties and Responsibilities 

• Manages the IT operation and provides overall direction for the day-to-day activities of the operation; ensures that staff have adequate resources to perform their duties; and ensures that assigned operations and activities comply with organization goals and objectives. 
• Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. 
• Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and changes. 
• Establish service level objectives and service level agreements with business units. Design and publish service and performance benchmarks and reports. 

• Conduct research and make recommendations on products, services, protocols, and standards to support infrastructure evolution and optimization. 
• Identify cyber and other IT-related risks with associated risk mitigation strategies consistent with appropriate industry best practices. Contribute to scope of work reports, and other documentation for infrastructure projects and associated efforts. 
• Assist with the planning and deployment of infrastructure security measures. 
• Monitor and manage partner vendors to maintain healthy relationships. 
• Direct and prioritize activities across incidents, problems and project work. 
• Escalate issues and risks to senior leadership as needed. 
• Set priorities for the design, maintenance, management, and enhancement of all infrastructure systems and services, including cloud, LANs, WANs, Internet, intranet, security, wireless implementations, etc. 
• Conduct feasibility studies and Proof of Concept implementations for various upgrade scenarios, improvements, and other conversions. 
• Define hardware and software standards in conjunction with IT team members and business stakeholders. 
• Create and sustain IT asset management, including maintenance of component inventory and related documentation. 
• Other tasks as required and commensurate with role.

ABOUT YOU 

You have: 

• A preference for working with an entrepreneurial, fast-paced team. Preferably in a decentralized, highly regulated environment. 
• Minimum of 7 years' experience in IT roles with increasingly progressive responsibility for applications, systems and infrastructure development. 
• Demonstrated business acumen coupled with strategic, analytical and creative skills and advanced problem solving abilities.
• Highly organized with demonstrated project and change management skills. 
• An ability to manage multiple projects, while staying on budget and delivering on time without compromising quality. 
• Strong verbal and written communication skills, and, 

• A passion for continued learning. 

Additional  Qualifications: 

• 5 years in an IT management role including 3-5 years in a supervisory capacity, preferably in an aviation or airport setting. 
• 3+ years of vendor management experience. 
• Proven track record of successful IT project management and delivery. 
• Solid understanding of budget development and oversight. 
• Strong analytical skills for identifying trends and solving problems. 
• Proven work experience in designing and developing custom business applications using the Microsoft Suite of programs and in the administration and development of SharePoint sites. 

• Bachelors degree from a recognized university or college in computer engineering, computer science or information technology. 
• Track record of successfully managing and motivating teams; able to lead training. 
• Organization and planning skills crucial for multi-tasking while prioritizing and executing tasks. 
• Ability to diffuse and manage situations in high pressure situations.  
• Other tasks as required and commensurate with role.

You are an independent self-starter, calm under pressure and you are motivated to apply your practical experience, technical expertise and innovative ideas to the success of the project. 

WHAT WE OFFER

In addition to a competitive compensation and benefits package, career progression, and access to a global team of talented professionals, we are growing and offer boundless opportunities to make your mark. If you share our sense of adventure, come, and join us for the journey.

The salary range for this role is $125,000 - $145,000.

TO APPLY

Please visit our Careers page at www.vantagegroup.com

All qualified candidates who are legally entitled to work in the US will be considered.